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END OF SEASON DISCOUNTS UP TO 35% | MINIMUM ORDER 18€

Exchanges and Returns

EXCHANGES

Exchange is completely free,

To request the replacement you must send us an email to [email protected]

specifying:

  1. Order number;
  2. Indicate that you want the Replacement;
  3. Indicate which item and quantity you wish to return and the item you wish to receive in return with quantity, size and color;
  4. The price of the replacement goods must be equal to or greater than the returning goods;
  5. Returning goods must be intact in their packaging as received;
  6. Insert the package in closed packaging as received;
  7. We will send the courier who collects and delivers the goods at the same time.


RETURN

The return is charged to the customer

To request a return, you must send us an email to [email protected]

Specifying:

  1. Order number;
  2. Indicate that you wish to make a Return (right of withdrawal);
  3. Indicate which item and quantity you wish to return;
  4. Returning goods must be intact in their packaging as received;
  5. Insert the package in closed packaging as received;
  6. We can send the courier to collect the goods at a cost of € 6.00 which we will deduct from the refund indicating it in the email;

Shipping address:

Ferdina S.A.S - Via Esino, 3 - 61037 - Mondolfo (PU)