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Returns & Exchanges

INTERNATIONAL CUSTOMERS

 

Do you want to return something? No problem!

  • You can return any item for a refund within 30 days of receiving your original order, but first, contact us and let us now you want to return it:

PrezziPiuma by phone +39 329 8237523 or by e-mail: prezzipiuma@gmail.com.

  • If you would like a different size or colour, please return your unwanted item and place a new order.
  • If you don’t have any possibilities to organize the return we can provide it for you using our official forwarder after a price check.
  • We'll refund the price you paid for your item, including sale items back to your original payment method.
  • The goods are your responsibility until they reach our warehouse, so make sure they're packed up properly and can't get damaged on the way!
  • All goods will be inspected on return. We do not to accept returns that do not arrives in the original packaging.
  • Depending on the options available in your country, you'll be responsible for the cost of returning any items.
  • Make sure you use a postal service that provides you a tracking number.